Sales Advisor- Swindon, UK
Full-time (40)
Improve International
Swindon
About Improve
As the worldwide market leader in veterinary postgraduate education, we are recruiting a Sales Advisor to help us on the next stage of our journey. You will positively represent and promote the Improve International portfolio of CPD training programmes whilst maintaining and developing relationships with existing customers to increase the purchase of Improve International programmes and sales basket spend. You will also contact new and potential customers to grow income and drive new collaborative business opportunities.
Key Roles and Responsibilities
Pro-active and timely follow up of sales enquiries.
Record all sales enquiries effectively and ensure they are all monitored effectively in CRM system.
Build, foster and grow positive working relationships with both new and existing customers.
Identify and develop new business opportunities and close business sales opportunities.
Achieve and exceed sales targets and objectives.
Promote the range of Improve International programmes and products.
Report sales and progress to your line manager, and where appropriate directly to the business support staff at team meetings.
Liaise and meet regularly with your line manager to meet budget and sales targets for each programme.
This role will also require regular liaison and working with operations and marketing to ensure correct information is provided to all customers and to synchronise product marketing and sales plans to ensure the field readiness and success of sales calls.
Work closely with the management team to maintain position, commitment, and cultural values of the organisation.
Provide support, where necessary, at any conference, tradeshows, or events, domestic and/or internationally and with weekends sales
This job description sets out the main duties of the post at the date when it was completed although it does not include or define all tasks which the post holder may be expected to carry out. The duties may vary from time to time without changing the nature of the post or the level of responsibility and the post holder may also be required to carry out any other duties appropriate to the level of the post.
Requirements
Qualifications and experience
Proven experience of selling, hitting sales, or similar, targets
Always focused on exceeding targets. Taking ownership and accountability
Strong focus on the customer and delivering a great experience
Knowledge of core principles and methods for promoting, and selling products or services
Experience of, or an interest in, education and the veterinary industry
Reliable, right attitude and willingness to learn
Excellent interpersonal skills
Good timekeeping skills and able to work to tight deadlines with attention to detail
A passion for delivering customer care promises
Team player with a ‘Work hard, play hard attitude’ and winning mindset
Fluent in English - verbal and written communication skills, and able to adapt these to a range of audiences and situations.
Benefits
Annual Leave Entitlement: 25 days plus public holidays
Office Closure: Additional leave on the afternoon of the 24th and the 31st December 2024
Weekly Hours: 37.5
Location: Swindon.
Office based and occasional hybrid working available.
Annual bonus: Discretionary Annual Bonus
EAP: Employee Assistance Program (Globally available)